Data Privacy & Governance

1. Regulatory Compliance: My Therapist Inc. operates in strict accordance with the Personal Health Information Protection Act (PHIPA) in Ontario and the Health Information Act (HIA) in Alberta. I also adhere to the federal PIPEDA guidelines for electronic data security.

2. Data Collection & Storage: All clinical records are encrypted and stored via a Google Workspace subscription, a PIPEDA-compliant practice management system. I do not sell, trade, or transfer your data to third parties.

3. Limits of Confidentiality: Client confidentiality is absolute, with the legal exception of: (a) imminent risk of harm to self or others, (b) suspicion of child abuse, or (c) court subpoena.

4. Digital Communication: While we use encrypted secure email services within my domain and Realm, standard or unencrypted email between domains is not safe or secure. Please avoid sending sensitive clinical details via general email and use WhatsApp.

5. AI Transparency: I leverage Artificial Intelligence for administrative velocity and productivity, never for clinical reasoning. I use AI to optimize workflows and structures, but the therapeutic strategy remains 100% human, grounded in evidence-based practices (EBP).

Questions? To better understand Privacy & Compliance Protocol used, please get in touch with our Privacy Officer at: linda@lindastorm.ca.